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  • Writer's pictureBruce Crandall

Retaining Business During Pandemic: A Success Story

Updated: May 28, 2020

Similar to other businesses, we’ve had to scrap, reach out, and try to survive. Fortunately, we discovered meaningful ways to help our clients during this crisis, a couple of which Ron Gailey, President of Mobile Digital Insights Americas, reveals in this three-minute highlight from a recent online interview:

The key learnings for us were:

  • Stay proactive.

  • There’s much value in investing time and money to save and strengthen relationships.

  • Good data can help us better understand and become more empathetic toward our clients’ situations.

Perhaps our experience might spark ideas for helping your own business navigate right now. In any event, we hope you’ll find new and successful ways to shake hands with your own customers and clients in the time ahead.

About MDI

We’re all about you… Strategic. Fast. Value-driven. Clear. In the moment. Experienced. Resourceful. Confident. And of course, Mobile. We love collaborating, always keeping you top of mind. That’s why we’ve worked with some of the world’s biggest companies in over 40 countries—and right in your own neighborhood.


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